The questionOur first purchase order for 2,000 branded 100W chargers just says 'good quality'. Our inspector suggests adding an AQL. What exactly should the order say?Main answer · Wecent Editorial TeamShort answer: Reference the sampling standard (usually……
The questionCustomers say their AirPods don't charge on the earbud position of our 3-in-1 foldable charger. Phones charge fine. What should support check?Main answer · Wecent Editorial TeamShort answer: First, check that the AirPods case supports wireless c……
The questionWe sell chargers through our own web shop and marketplaces in the EU. We have CE documents already. What does the General Product Safety Regulation add for us?Main answer · Wecent Editorial TeamShort answer: The GPSR (Regulation (EU) 2023/988)……
The questionCustomers ask whether they can leave our travel charger in the car during summer, or charge their phone on a wireless pad on a sunny windowsill. What should we advise?Main answer · Wecent Editorial TeamShort answer: Avoid both. Cars …
The questionA hotel group is refurbishing 300 rooms and wants charging at each bedside. They're choosing between a USB-C wall charger like the WEX45Pro and a wireless charger with a clock like the YZ-6B. Which works better for guests?Main answer …
The questionOur retail customer wants a charger recommendation for Pixel owners. Would our 35W GaN/PD charger or a 65W model be the better match?Main answer · Wecent Editorial TeamShort answer: Pixel phones charge over USB-C using USB Power Delivery, so …
The questionWe want to include a 240W USB-C cable with our 140W charger (WEP-140-C) for the EU market. The charger has its own reports. Does the cable need separate certification?Main answer · Wecent Editorial TeamShort answer: The cable needs its …
The questionCustomers worry about plugging their earbuds case into our 140W charger (WEG-140W-2A3C). Some say high-wattage chargers 'fry' small devices. Is that true?Main answer · Wecent Editorial TeamShort answer: No, not with a compliant charger. The char……
The questionOur hotel and office clients clean surfaces daily. They ask how housekeeping should clean our wireless pads and 3-in-1 stands without damaging them.Main answer · Wecent Editorial TeamShort answer: Unplug the charger first. Wipe with a soft, lint……
The questionWe supply a branded 100W charger and a gift-boxed wireless charger to retailers for Black Friday and Christmas. Last year stock arrived late. How far ahead should we place the order this year?Main answer · Wecent Editorial TeamShort answer: …
The questionOur 33W charger (WEG-33W-1A) and our 65W charger (WET-67-ACC) both have USB-A and USB-C ports. Customers ask why their phone charges faster on the C port. What's the honest explanation?Main answer · Wecent Editorial TeamShort answer: The USB-C p……
The questionCustomers with our WEX45Pro smart-screen charger say it sometimes shows 0W while their earbuds or phone seem to be charging. Is the display wrong, or is the charger not charging?Main answer · Wecent Editorial TeamShort answer: Usually the displa……
We use cookies to keep this site working and to understand which pages are useful. See our privacy policy.
