The questionWe plan a compact 20W charger as our entry iPhone SKU. Is 20W still enough, or have newer iPhones moved beyond it?Main answer · Wecent Editorial TeamShort answer: For many iPhones, 20W USB-C PD is enough for Apple's fast …
The questionCouples and small teams ask whether one 140W charger (WEG-140W-2A3C or WEP-140-CCAA) can charge two laptops at once. What should we tell them?Main answer · Wecent Editorial TeamShort answer: Often yes, at reduced power each. 140W is a total …
The questionWe want to start with a 20W, a 35W and a 65W charger, about 100 pieces of each, all in our branded packaging. Wecent lists OEM/ODM from 200 pieces. Can the three models together count toward the MOQ?Main answer …
The questionA factory sent us an IEC 62368-1 test report for our 100W charger. The model number on the report is close to ours but not identical. How do we check whether the report really covers what we're buying?Main answer …
The questionHotel guests and staff often use wallet-style phone cases with cards inside. They try to charge on our wireless pads and complain it doesn't work. What should we advise?Main answer · Wecent Editorial TeamShort answer: Advise removing cards befor……
The questionCustomers report that their phone fast-charges at first, then slows a lot around halfway. They think our charger is faulty. Is it?Main answer · Wecent Editorial TeamShort answer: Almost certainly not. Lithium-ion batteries charge fastest when ne……
The questionCustomers ask why the light on our 15W magnetic wireless charger (C12 type) blinks instead of staying on. Some think it's broken. What does it mean?Main answer · Wecent Editorial TeamShort answer: On most wireless chargers a blinking light …
The questionWe buy chargers in large lots to get better pricing, so some stock sits in our warehouse for up to a year. How should we store it, and should we check it before we ship old stock?Main answer · …
The questionOur retail buyers ask how many years our branded 65W charger will last. Can we give them a number, and what affects it?Main answer · Wecent Editorial TeamShort answer: Don't quote a lifespan in years unless you have test …
The questionWe want to sell a 3-in-1 wireless charger in the US. One lab mentioned Part 15 and another mentioned Part 18. Which one applies, and what should we ask our supplier for?Main answer · Wecent Editorial TeamShort answer: Both …
The questionOur corporate customers mostly use iPhones with AirPods and Apple Watch. They want one charger on each desk that handles all three. What should we choose?Main answer · Wecent Editorial TeamShort answer: Pick a 3-in-1 charger with a phone …
The questionCustomers using our 20W charger sometimes say their phone shows 'charging slowly' or doesn't show fast charging. The charger is new. What should we tell them?Main answer · Wecent Editorial TeamShort answer: Check the cable and port first. A …
We use cookies to keep this site working and to understand which pages are useful. See our privacy policy.
