The questionWe are building a travel accessories range. Wecent offers the Ice Cube foldable-plug charger in 20/35/45/65W and the GaN travel chargers in 40–100W. How should we choose between them, or should we carry both?Main answer · Wecent Editorial TeamSh……
The questionWe are placing our first OEM order of 1,000 branded 65W chargers with a factory we haven't worked with before. The factory proposes a deposit and the balance before shipment. How should we structure the payments to protect both …
The questionWecent offers a custom 240W charger (WEG-240). Our marketing team loves the number. Is there a real use case today, or are we better off with 140W?Main answer · Wecent Editorial TeamShort answer: Few devices draw anywhere near 240W …
The questionSome customers say their Apple Watch doesn't charge on our 3-in-1 magnetic stand, while the phone and earbuds do. Is the watch module faulty?Main answer · Wecent Editorial TeamShort answer: Sometimes, but first rule out the usual causes. Apple …
The questionWe are preparing label artwork for our branded 65W charger for the EU and UK. Which markings are required, and what tends to go wrong?Main answer · Wecent Editorial TeamShort answer: Expect electrical ratings (input voltage, frequency and curren……
The questionWe sell GaN wall chargers with CE under the Low Voltage and EMC Directives. Now we want to add a 3-in-1 wireless charger (Y302 type). Is the CE route the same?Main answer · Wecent Editorial TeamShort answer: Not quite. …
The questionWe sell GaN chargers in the EU. The 'common charger' law keeps coming up in buyer meetings. Does it apply to our chargers directly, and do we need to change anything?Main answer · Wecent Editorial TeamShort answer: The common …
The questionA customer says our GaN travel charger worked at home in Germany but not in their London hotel or later in Bangkok. They want a refund. What usually causes this, and how do we troubleshoot it remotely?Main answer · …
The questionOur company pools chargers for staff and visitors. Units come back after events or trips. What should IT check before giving a charger to the next person, and how long does it take?Main answer · Wecent Editorial TeamShort answer: …
The questionFor a travel charger range we can choose between the WET-67-ACC (65W, 2C1A), the WEP-140-CCAA (140W, 2C2A) and the WEG-140W-2A3C (140W, 3C2A). How do we decide how many ports, and of which type?Main answer · Wecent Editorial TeamShort answer: …
The questionOur travel retail customers ask whether our GaN travel chargers work in any country. The rating label says 100–240V, 50/60Hz. What should staff tell travellers?Main answer · Wecent Editorial TeamShort answer: With a 100–240V, 50/60Hz rating, the……
The questionWe can only launch one charger SKU this year, aimed at laptop users who also charge a phone. Should it be 65W like the Custom 65W model, or 100W like the WET-100W-C?Main answer · Wecent Editorial TeamShort answer: If …
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