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What does the EU General Product Safety Regulation change for charger sellers?

The GPSR has applied since 13 December 2024. It strengthens traceability, online listing information, the role of an EU responsible operator and accident reporting, alongside the product-specific directives.

Updated 3 min read

What does the EU General Product Safety Regulation change for charger sellers?
The question

We sell chargers through our own web shop and marketplaces in the EU. We have CE documents already. What does the General Product Safety Regulation add for us?

Main answer · Wecent Editorial Team

Short answer: The GPSR (Regulation (EU) 2023/988), applicable since 13 December 2024, adds horizontal obligations that sit alongside CE rules. They include an economic operator in the EU responsible for the product, product identification and traceability, specific information in online listings, and duties to handle accidents and recalls. For chargers covered by sector directives, the GPSR mainly fills gaps those rules don’t address.

Key GPSR points for sellers

  • Responsible economic operator in the EU: products covered by the relevant rules must have an EU-based responsible operator, such as the manufacturer, importer or an authorised representative, whose details appear with the product.
  • Identification: type, batch or serial number on the product, or on the packaging if the product is too small.
  • Manufacturer and importer contact details on the product or packaging.
  • Online sales: listings must show the manufacturer’s name and contact details, the EU responsible person where required, product identification and image, and warnings or safety information.
  • Accidents: manufacturers must notify authorities of accidents caused by their products, through the EU Safety Business Gateway.
  • Recalls: rules on recall notices and remedies for consumers.

How it interacts with CE rules

For chargers, the Low Voltage, EMC and RoHS Directives still define the technical requirements. The GPSR covers aspects those directives don’t, such as online sales information and accident reporting. In practice, it’s mostly about operations and information, not new tests.

What to do

  1. Review every listing for the required information: manufacturer, EU contact, product ID, image and safety information.
  2. Make sure batch codes are on the product or packaging and recorded in your sales data.
  3. Set up a process for complaints and accidents, including how to notify authorities.
  4. Check with marketplaces; many now require GPSR fields before a listing goes live.

Sellers outside the EU

If you sell directly from outside the EU to EU consumers, the requirement for an EU-based responsible operator still applies. Many sellers appoint an authorised representative or use their importer for this role. Marketplaces also have duties to check that this information is provided.

What we don’t cover

The GPSR has detailed provisions and guidance that keep developing. This is a summary, not legal advice. Check the text on EUR-Lex and with your adviser, and confirm with Wecent what traceability data the factory can provide per batch.

Where this answer says confirm with Wecent, the detail is not published on the product page and has to come from the datasheet or the factory. General facts come from the standards bodies, regulators or device makers named in the text.

Three more perspectives

Wecent Editorial Team · Purchasing perspective

Factor GPSR duties into supplier agreements: batch traceability, notification of production changes and cooperation in recalls. These are cheap to agree before an order and expensive to negotiate during a problem.

Wecent Editorial Team · Compliance/QC perspective

Keep a register of complaints and incidents per model and batch. Under the GPSR you need to be able to show how you assessed and acted on safety-related complaints.

Wecent Editorial Team · After-sales perspective

Train support staff to recognise safety complaints such as burning, smoke or shocks. Those need escalation to compliance within hours, not routine handling, because they may trigger notification duties.

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