The questionWe get returned wireless chargers. Should we refurbish and resell them, and what would a sensible policy look like?Main answer · Wecent Editorial TeamShort answer: Yes, but only with a written policy: triage each return, test it for safety …
The questionMy phone vibrates each time I put it on the wireless charger, and sometimes keeps vibrating. Why?Main answer · Wecent Editorial TeamShort answer: Many phones vibrate once to confirm that charging has started, which is normal. Repeated vibration……
The questionOne of our samples failed a lab test. Can we just retest, or do we need to redesign?Main answer · Wecent Editorial TeamShort answer: A retest is justified only if you can show that the failure came from a …
The questionMy AM radio crackles whenever a charger is plugged in nearby. Is that normal?Main answer · Wecent Editorial TeamShort answer: Chargers switch power at high speed and can produce electrical noise that AM radio picks up. Some noise is …
The questionDoes the finish of a charger, matte or glossy, change our returns and the reviews we get?Main answer · Wecent Editorial TeamShort answer: It can, though the effect is on appearance complaints rather than electrical faults. Glossy surfaces show …
The questionWe run a cafe and want to offer wireless charging at the tables. How should we place the chargers?Main answer · Wecent Editorial TeamShort answer: Choose fixed, built-in or surface-mounted chargers where the power can be run safely, mark …
The questionCorporate customers keep asking for a bamboo wireless charger. Is it worth stocking?Main answer · Wecent Editorial TeamShort answer: Often yes, as a premium gift or desk item, if you keep the claims honest. Bamboo gives a natural look …
The questionOur charger passes at full load but misses the efficiency target at 10 percent load. Why?Main answer · Wecent Editorial TeamShort answer: At light load the useful output is small, so fixed losses weigh more. Controller power, switching losses, …
The questionRetailers keep asking for a certificate from an NRTL or an SCC-accredited body for our chargers. What are these, and why do they matter?Main answer · Wecent Editorial TeamShort answer: An NRTL is a laboratory recognized by OSHA to …
The questionWe keep golden samples for each model, but the shelf is getting messy. How do we keep the library useful over several years?Main answer · Wecent Editorial TeamShort answer: Give every sample a unique ID, record the model, revision, …
The questionMy tablet shows 'charging', but the battery percentage keeps going down. Why?Main answer · Wecent Editorial TeamShort answer: The power coming in is less than the power the tablet is using. This happens with a weak charger or cable, …
The questionMy phone screen flickers or buzzes when it sits on the wireless charger. Is something wrong?Main answer · Wecent Editorial TeamShort answer: A faint buzz is often coil or component noise and can be normal, but flicker or loud …
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