The questionShould I charge my phone overnight with a cable or on a wireless pad?Main answer · Wecent Editorial TeamShort answer: A cable is often the better choice when you need a reliable full charge, because it makes less heat …
The questionWhat is a magnetic wireless charger, and how is it different from an ordinary flat wireless pad?Main answer · Wecent Editorial TeamShort answer: A magnetic wireless charger uses magnets to snap the phone into the right position over the …
The questionThe factory sent us a test sheet with our charger sample. What should it show before we approve the sample?Main answer · Wecent Editorial TeamShort answer: It should identify the exact sample and test conditions, and show measured data …
The questionWe want to be ready if we ever have to recall a charger. What should our traceability file contain?Main answer · Wecent Editorial TeamShort answer: It should let you answer quickly which units are affected, where they are and …
The questionA wireless charger fell on the floor. How can I tell if the coil is damaged?Main answer · Wecent Editorial TeamShort answer: Check for cracks, a rattle, a loose or tilted surface, burn smell or heat. Then test charging …
The questionIs it OK to leave my phone charger plugged into the wall when it is not charging?Main answer · Wecent Editorial TeamShort answer: For a good, certified charger in good condition, it is generally fine. It uses a very …
The questionOur burn-in test shows early failures that trace back to one lot of one component. Why does that happen?Main answer · Wecent Editorial TeamShort answer: Burn-in runs units under stress to bring out weak parts early. If one lot …
The questionShould we offer a 120W charger when we already have 100W and 140W models?Main answer · Wecent Editorial TeamShort answer: A 120W model fills the gap for laptops that need more than 100W but not the full 140W, and …
The questionThe airline is gate-checking my carry-on bag. What should I do with my power bank?Main answer · Wecent Editorial TeamShort answer: Take the power bank out of the bag before you hand it over, and keep it with you …
The questionOne charger model will go to both the US and Canada. How should we calculate the landed cost per unit?Main answer · Wecent Editorial TeamShort answer: Add every cost from the factory gate to your warehouse door, per unit, …
The questionMy charger works fine at the office, but not in my vehicle inverter or in a hotel room. Why?Main answer · Wecent Editorial TeamShort answer: The power source is different. Cheap inverters give a rough or modified waveform, vehicle …
The questionWe distribute chargers, and complaints are scattered. How should we log them so that we can see problems by batch?Main answer · Wecent Editorial TeamShort answer: Use one log, with one row per complaint, and record the model, batch …
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