The questionOur charger passed at room temperature but failed in a hot test chamber. What usually causes this, and how do we fix it?Main answer · Wecent Editorial TeamShort answer: A charger fails a high-temperature test when parts get too …
The questionThe factory wants to ship half of our order now and half later. When should we accept, and when should we refuse?Main answer · Wecent Editorial TeamShort answer: Accept a partial shipment only if your contract allows it, the …
The questionShould our OEM range include a simple single-port 65W charger as well as a 2C1A model with three ports? When does the simple one win?Main answer · Wecent Editorial TeamShort answer: A single-port 65W charger wins when customers only …
The questionMy smartwatch charges fine from a wall adapter but not from the USB port on my TV or laptop. Why does the port matter?Main answer · Wecent Editorial TeamShort answer: USB ports differ in how much power they supply …
The questionMy charger got soaked in my bag, or a drink spilled on it at a cafe. Can I dry it and use it, or should I throw it away?Main answer · Wecent Editorial TeamShort answer: Do not use it …
The questionWe receive pallets of charger cartons and cannot open every one. How do we check for visual defects in a sensible way?Main answer · Wecent Editorial TeamShort answer: Use a sampling plan: choose cartons from different positions across the …
The questionWe are thinking about adding a 240W charger to our range. Should we make a standard model or a custom design for particular customers?Main answer · Wecent Editorial TeamShort answer: A 240W charger serves a small, demanding market, so …
The questionWe import chargers into the US. Do the chargers or only the boxes need a 'Made in' marking, and what does customs expect?Main answer · Wecent Editorial TeamShort answer: Under US customs marking law, imported articles must generally be …
The questionWe are fitting out a co-working space. How many wireless pads and wired ports should we install, and where?Main answer · Wecent Editorial TeamShort answer: Prioritise wired power at every desk, since most members need laptop and phone charging……
The questionMy wireless charger clicks or ticks every few seconds, especially at night. Is it faulty, and how do I stop it?Main answer · Wecent Editorial TeamShort answer: Ticking or clicking is often the charger repeatedly starting and stopping because …
The questionMy phone feels warm when I use a fast charger. Is this normal, or is something wrong?Main answer · Wecent Editorial TeamShort answer: A phone feeling warm while it charges quickly is normal. Charging produces heat in the battery …
The questionWe have a licence for a character brand and want chargers with its artwork. What approvals are involved, and how should we plan?Main answer · Wecent Editorial TeamShort answer: Yes, but the licensor controls the artwork and quality, so …
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