The questionOur charger works normally but fails when the lab applies a surge on the mains input. Why, and what can we change?Main answer · Wecent Editorial TeamShort answer: A surge test applies a short, high-voltage pulse to the input …
The questionThree people share a reception desk, plus visitors who sometimes need a quick charge. What is a tidy and practical setup?Main answer · Wecent Editorial TeamShort answer: Give each staff member a dedicated charger and cable and keep them …
The questionWe import chargers into Canada. A customer says a charger caught fire. What are our duties to report to Health Canada?Main answer · Wecent Editorial TeamShort answer: Under section 14 of the Canada Consumer Product Safety Act, an importer …
The questionWe want a premium gifting line of wireless chargers. How do ABS, aluminium, bamboo and silicone compare as materials?Main answer · Wecent Editorial TeamShort answer: ABS is the practical base: cheap, safe around the coil and easy to finish. …
The questionWith the same charger and phone, one cable charges quickly and another is slow. Why does the cable make such a difference?Main answer · Wecent Editorial TeamShort answer: The cable carries the current, and cables differ in how much …
The questionMy power bank looks puffy and the case has a crack. Can I take it on a plane?Main answer · Wecent Editorial TeamShort answer: No. A swollen or damaged lithium battery should not travel on a plane, in either …
The questionMy phone starts charging on the wireless pad, then stops after a minute or so. What is going on?Main answer · Wecent Editorial TeamShort answer: A charger that starts and then stops is usually protecting itself or losing its …
The questionWe approve samples by email, but production sometimes differs. How do we make an approval form that stops unapproved changes?Main answer · Wecent Editorial TeamShort answer: Use a one or two page form that names the sample, lists what …
The questionWe have many charger variants and our model numbers are inconsistent, which causes problems with certificates and orders. How should we organise them?Main answer · Wecent Editorial TeamShort answer: Use a simple structure with a base model numbe……
The questionThe magnet ring on my power bank collects lint and dirt. How do I clean it safely?Main answer · Wecent Editorial TeamShort answer: Unplug it and let it cool, then wipe the surface with a slightly damp, soft, lint-free …
The questionCustomers wait a long time in our service lounge. What charging should we provide, and how do we set it up so it lasts?Main answer · Wecent Editorial TeamShort answer: Provide power at every seat or table, with USB-C …
The questionMy phone becomes very hot when I play a game while it is charging. Is this dangerous, and how can I stop it?Main answer · Wecent Editorial TeamShort answer: Two heat sources add together: the game makes the processor …
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