The questionMy old charger looks slightly bent and the seams have opened. How can I tell whether heat has damaged it, and is it still safe?Main answer · Wecent Editorial TeamShort answer: Signs include warping or bulging of the case, …
The questionWith the same two-port charger, my phone charges quickly but my partner's takes much longer. Why?Main answer · Wecent Editorial TeamShort answer: Each phone asks for the power it can use, and phones differ in the maximum power and …
The questionMy magnetic charger holds my phone firmly, but when I put a thick case on, the phone slips or falls off. Why?Main answer · Wecent Editorial TeamShort answer: Magnetic force drops quickly with distance. A thick case adds a …
The questionWe want one charger model to bundle with Chromebooks, ultrabooks and gaming handhelds. What wattage should we choose?Main answer · Wecent Editorial TeamShort answer: There is no single perfect wattage, but a 65W USB-C charger covers many Chromeb……
The questionMy flight has USB ports in the seats. Can I rely on them to charge my phone, and how fast will it be?Main answer · Wecent Editorial TeamShort answer: Often yes, if your aircraft has them, but not always, …
The questionA labelling rule changed and we have stock with the old label. Can we relabel it, and how do we do it properly?Main answer · Wecent Editorial TeamShort answer: First confirm exactly what the new rule requires and whether …
The questionWe want a clear clause for late delivery in our charger purchase agreements. What should it include, and what is realistic?Main answer · Wecent Editorial TeamShort answer: A good clause sets a firm delivery date, a short grace period, …
The questionMy charger hums quietly when a small device is charging, but is silent at full load. Is something wrong?Main answer · Wecent Editorial TeamShort answer: A faint hum at light load is common and usually not a fault. At …
The questionMost of our chargers meet the ripple spec, but one batch is above the limit. What usually explains this, and what do we check?Main answer · Wecent Editorial TeamShort answer: Ripple is the small fluctuation left on the DC …
The questionWe sell chargers online across the US, including to buyers in California. Do state efficiency rules apply to us?Main answer · Wecent Editorial TeamShort answer: Possibly. The California Energy Commission's appliance efficiency rules cover batter……
The questionWe are designing a wall charger. Should the ports face up, down or sideways relative to the plug blades?Main answer · Wecent Editorial TeamShort answer: Choose by how people will use it. Downward-facing ports suit wall sockets where cables …
The questionClients sit for a long time at our chairs. How can we offer phone charging safely and tidily around water, hair products and tools?Main answer · Wecent Editorial TeamShort answer: Install fixed charging points at each station, away from …
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