The questionA buyer asks for 'the FCC ID' of our USB wall charger and our wireless charger. We only have an FCC ID for one of them. Is that a problem, and how can anyone check an FCC ID?Main answer …
The questionOur laptop charger range has some models with a three-pin plug and some with two pins. Why do some need an earth pin, and when is a Class II design enough?Main answer · Wecent Editorial TeamShort answer: A charger …
The questionOur first run is 10,000 chargers with a possible reorder. The factory offers a one-cavity or a two-cavity mould. How should we decide?Main answer · Wecent Editorial TeamShort answer: For a 10,000-piece run, a single-cavity mould is often enough……
The questionOur master cartons passed the factory's drop test, yet several pallets arrived with crushed cartons at the bottom. What did the drop test miss?Main answer · Wecent Editorial TeamShort answer: A drop test checks impact, but crushed cartons usuall……
The questionI travel by train, coach and ferry, and there are only one or two sockets for many passengers. How do I keep my phone and laptop charged, and what is polite and safe?Main answer · Wecent Editorial TeamShort answer: …
The questionWe want to launch the same 65W charger in black and white. Do we need separate certificates, or can one set cover both colours?Main answer · Wecent Editorial TeamShort answer: A single set of certificates can often cover both …
The questionWe sell a travel charger kit with a charger, cable and plug adapters. A reviewer suggested adding a pouch. Is it worth it, and what material should it be?Main answer · Wecent Editorial TeamShort answer: A simple pouch is …
The questionOur distributor wants a lower price for a promised yearly volume. What kind of discount is realistic, and what will the factory ask for in return?Main answer · Wecent Editorial TeamShort answer: A factory can offer a better price …
The questionWe rent cars, scooters and some equipment. Customers want to charge phones and sometimes laptops. How should we provide chargers without losing them or causing damage?Main answer · Wecent Editorial TeamShort answer: Build charging into the vehic……
The questionSome of our customers report a click or a small crackle when they plug in a wall charger. Is that normal, and when does it mean a fault?Main answer · Wecent Editorial TeamShort answer: A single faint click or …
The questionWe are exhibiting at a three-day trade show. How many charger samples and demo units should we budget, and how do we keep costs under control?Main answer · Wecent Editorial TeamShort answer: Plan in three groups: demo units that …
The questionWe keep tweaking our certified charger: a new colour, a different supplier for a capacitor, a revised label. How do we make sure the certificate still covers what we actually ship?Main answer · Wecent Editorial TeamShort answer: Treat the …
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