The questionCharging stops and starts whenever the USB-C cable moves slightly. Is the port, the cable or the charger at fault, and how do I find out?Main answer · Wecent Editorial TeamShort answer: Intermittent charging when the cable moves is …
The questionI saw a small blue spark when I plugged my charger into the wall. Is that normal or dangerous?Main answer · Wecent Editorial TeamShort answer: A brief, small spark at the moment of plugging in is often normal. When …
The questionWe are choosing a cable for a charger kit. How do TPE, braided and silicone cables compare, and how do we pick colours?Main answer · Wecent Editorial TeamShort answer: TPE is the standard, balanced choice: flexible, low cost and …
The questionWe want to check a new charger factory before committing to a visit. What can we cover in a video audit?Main answer · Wecent Editorial TeamShort answer: A video audit is a structured live walk-through, not a casual call. …
The questionWe hand out chargers and cables to field staff, and many never come back. How do we run this so that we do not keep re-buying?Main answer · Wecent Editorial TeamShort answer: Treat chargers as small assets. Give each …
The questionMost of our charger samples meet the no-load power target, but a few read higher. What causes the spread, and how do we fix it?Main answer · Wecent Editorial TeamShort answer: No-load power is the small amount a charger …
The questionWe plan to book a lab for FCC testing on a wireless charger. How do we check that the lab is currently recognised by the FCC?Main answer · Wecent Editorial TeamShort answer: Search for the lab in the FCC's …
The questionI use a wireless charger on my desk every day. Is it safe for my phone's battery and for me sitting nearby?Main answer · Wecent Editorial TeamShort answer: For normal use, yes. Certified wireless chargers are designed to meet …
The questionThe factory offers us a charger shell from its existing mould, or a new mould made for us. Which is the better choice for a first order?Main answer · Wecent Editorial TeamShort answer: For a first order, an open-tool …
The questionI am travelling between the US and Canada with my phone and laptop chargers. Do I need an adapter or converter?Main answer · Wecent Editorial TeamShort answer: No adapter or converter is needed for ordinary chargers. Both countries use …
The questionMy phone charges on the wireless pad when I take the case off, but not with the case on. Is the charger faulty?Main answer · Wecent Editorial TeamShort answer: Usually the charger is fine. The case adds distance between …
The questionThe factory says the price of the GaN chip and the PD controller has gone up since we signed the purchase order and wants a higher price. What are our options?Main answer · Wecent Editorial TeamShort answer: First read …
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