The questionMy foldable wireless charger lets the phone tilt, and charging keeps dropping out. Why does this happen, and how should designers prevent it?Main answer · Wecent Editorial TeamShort answer: A foldable charger has hinges and lightweight parts tha……
The questionThe plastic on one corner of my charger has gone dark and slightly soft. What does it mean, and is it safe?Main answer · Wecent Editorial TeamShort answer: Discolouration or warping in one spot means that area has been …
The questionWe want to sell chargers to a Canadian retailer. What paperwork should we expect them to ask for?Main answer · Wecent Editorial TeamShort answer: Expect requests for proof of electrical safety certification from a recognised Canadian body, evide……
The questionWe are choosing the cable that comes in the box with our travel charger. What length works best for travellers?Main answer · Wecent Editorial TeamShort answer: Most travel kits work best with a cable of roughly one metre, which …
The questionThe strain relief on our cable cracks before it passes the flex test. What causes this, and how do we fix it?Main answer · Wecent Editorial TeamShort answer: Strain relief cracks when the material is too hard or brittle, …
The questionOur shared charging stations lose cables every month. What practical measures reduce theft and loss without annoying users?Main answer · Wecent Editorial TeamShort answer: Tether or lock the cables to the station, offer cheap loan or purchase op……
The questionWe collect old and returned chargers from customers and staff. How do we dispose of them responsibly as a business?Main answer · Wecent Editorial TeamShort answer: Collect them in one place, separate damaged and swollen items from ordinary ones……
The questionOur supplier's quotes for 33W, 65W and 100W chargers have different prices. How do we compare them fairly?Main answer · Wecent Editorial TeamShort answer: Dividing price by watts is a useful first look, but it misleads on its own. …
The questionI use an Android phone and a friend uses an iPhone. Will one wireless charger work well for both?Main answer · Wecent Editorial TeamShort answer: Most wireless chargers that follow the common Qi standard will charge phones from different …
The questionMy handheld gaming PC loses battery while playing even though it is plugged into a 65W charger. Is the charger faulty?Main answer · Wecent Editorial TeamShort answer: Not necessarily. A handheld running a demanding game at full performance can …
The questionI want to take one charger on a trip for my laptop, phone and earbuds. Will a single 100W multi-port charger do the job?Main answer · Wecent Editorial TeamShort answer: Usually yes, if you understand how the power is …
The questionWe are building our compliance files for chargers sold in the US and Canada. How long should we keep test reports and technical documents?Main answer · Wecent Editorial TeamShort answer: Keep them for as long as the product is …
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