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How do we sample a pallet for visual defects without opening every carton?
Use a sampling plan: choose cartons from different positions across the pallet, open them, inspect units against a written defect list and compare the count with the allowed limit.

We receive pallets of charger cartons and cannot open every one. How do we check for visual defects in a sensible way?
Short answer: Use a sampling plan: choose cartons from different positions across the pallet, open them, inspect units against a written defect list and compare the count with the allowed limit. Standard sampling tables, such as those based on acceptable quality levels, help you set sample sizes. Record the result and decide to accept, hold or reject the lot.
Why sample
Opening every carton is slow and damages packaging. A good sample gives you reliable information at a fraction of the effort, as long as it is drawn randomly and spread across the lot.
Choose the cartons
- Number the cartons on the pallet, or divide the pallet into layers and sides.
- Pick cartons from the top, middle and bottom, and from the front, back and sides.
- Include cartons that look damaged, plus a random selection.
- Record carton numbers so the sample can be repeated.
Decide the sample size
Sampling plans such as those based on international acceptance sampling standards link lot size to sample size and to the number of defects allowed. Ask your quality adviser which plan and acceptable quality level suit your product. Stricter levels apply to critical defects than to minor ones.
Define defects
- Critical. Anything that could be unsafe, such as a cracked plug or exposed wire.
- Major. Problems that affect function or sale, such as a loose plug or wrong label.
- Minor. Cosmetic issues within agreed limits.
Write a short defect list with photos for each type.
Inspect
Look at the units in good light, compare with the approved sample, check labels, plugs, cables and packaging. Test function on a smaller number.
Decide
Compare the defects found against the limits. If the lot fails, hold it, widen the sample, talk to the supplier and agree sorting, rework or credit.
Record
Keep photos, counts and carton numbers with the receiving record.
Quick summary
Draw a spread sample, use a recognised plan, classify defects and decide on rules written in advance.
Example record
Pallet number, supplier, order, date, inspector, number of cartons opened, units checked, defects found by class, photos and decision. A simple one-page form like this makes results comparable over time and shows whether a supplier is improving or slipping.
Retesting after a failure
When a lot fails, ask the supplier to sort and rework it, then draw a fresh sample using the same method. Do not reuse the same cartons. Record both the first and the second result in the file, so the history of the lot is clear.
Where this answer says to confirm with Wecent, the detail is not published on the product page and has to come from the datasheet or the factory. General facts come from the regulators, standards bodies or device makers named in the text.
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