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What should an IT team log when it issues chargers to staff?

Record the asset or batch identifier, model, date, recipient, accessories issued, condition and the return or replacement date. A simple log makes warranty claims, replacements and batch issues easy to handle.

Wecent Editorial Team Updated 22 Oct 2026 2 min read

The question

Our IT team issues laptop chargers and smart-screen chargers to hundreds of staff. What should they record?

Main answer · Wecent Editorial Team

Short answer: Keep a simple record per charger: model, batch code or asset tag, date issued, recipient, accessories (cable, plug heads), condition at issue, and dates and reasons for replacements and returns. This lets you handle warranty claims, find units from a problem batch quickly, track loss rates and plan spare stock.

Why log chargers

Chargers are low-cost compared with laptops, so they’re often not tracked. But when a batch issue or recall arises, IT needs to know who has which units. Logs also show loss and damage rates, which help budget spares.

What to record

Identifier: asset tag or the batch code from the label.
Model: including wattage and plug type.
Recipient: name, team, location.
Date issued.
Accessories: cable type and rating, plug heads.
Condition: new or refurbished.
Events: replacements, returns, faults, with dates and reasons.

Keep it simple

A shared spreadsheet or the existing IT asset system is enough. The key is consistency: every issue and return recorded.

Batch codes

If units don’t have individual serial numbers, the batch code identifies the production lot. Record it at issue. In a batch problem, you can contact affected staff directly.

Warranty claims

Wecent states a 2-year warranty. Your log shows the issue date and fault history, which supports claims. Record fault descriptions clearly.

Loss and damage

Track lost and damaged units by team or location. High rates point to needs for staff guidance, better cable management or different products.

Returns from leavers

Include chargers in offboarding checklists. Many chargers disappear when staff leave.

Data protection

Store recipient data according to your organisation’s data protection policies. Keep only what’s needed.

Labelling units

Asset tags make tracking easier. A small label with an asset number on the charger body, away from vents and the rating label, works well. Make sure tags don’t cover required markings.

Pool chargers

For pooled chargers in meeting rooms, log by location rather than person, and include them in regular checks. Pool chargers wear faster and go missing more often than personal ones.

Review

Review the log quarterly: faults by model and batch, losses, spare usage. Share fault patterns with the supplier.

Where this answer says confirm with Wecent, the detail is not published on the product page and has to come from the datasheet or the factory. General facts come from the standards bodies, regulators or device makers named in the text.

Three more perspectives

Wecent Editorial Team · Purchasing perspective

Ask Wecent to label each unit’s batch code clearly. Logging is easier when codes are readable.

Wecent Editorial Team · Compliance/QC perspective

Logs are vital for safety actions. A recall becomes manageable when you know who has which batch.

Wecent Editorial Team · After-sales perspective

Share fault descriptions with the supplier in a consistent format. It speeds up warranty decisions.